Managed IT services are where a business hires a third party (like ECS) to maintain their IT services, systems, software and hardware, instead of having these things managed by an internal team or employee.
But why would you need a managed IT service provider (MSP) and how could it benefit your business? In today’s blog we’re going to explore the many reasons why people use managed IT services and the benefits of using an MSP!
Are you looking for managed IT Services? Get in touch with ECS Computers today.
The benefits of Managed IT Services:
1. Reduce your IT costs
- Outsourcing your IT to a managed service provider mean you don’t need to pay people internally to maintain your systems, making it far more cost effective in the long term.
2. Expertise and access to the latest tech
- You’ll have access to a whole team of experienced and qualified IT engineers who spend all day helping businesses like yours perfect their IT systems and solve problems. Teams like our business support team, have decades of years assisting businesses like yours to achieve their best.
- MSPs are also always up to date on new products and changes to your current products, meaning they can advise you on what will be best suited to your needs. They can also help you keep up to date on best practices and cyber security.
3. Free up your team
- If consistent IT issues are taking up your team’s time, or you have one person dedicated to being an IT go to – you’re losing time and money.
- By outsourcing your IT to a MSP, it will be the MSP’s team that are spending the time solving your issues – and multiple people from your team can call at the same time. It will be quicker to get them back up and running, and who ever is currently fixing minor IT problems can go back to working on bigger things.
4. Availability and reduction of downtime
- Working with a managed service provider means there will be a larger team available for your team to contact when they run into issues, meaning less waiting around for a solution and more productivity.
- On top of this, service level agreements (SLAs) mean that you will have a contract time frame for when your MSPs need to reply.
5. Proactive Monitoring
- With an MSP, the functioning of your PCs, laptops and servers will be monitored constantly – no more surprise issues.
- Your managed IT service provider can check if your drives are working, if your hardware is up to date and pre-warn you if they think something in your PC or server is about to fail – preventing downtime and getting you back to full capacity quickly.
6. One point of contact
- No longer do you have to maintain your supplier for Microsoft and anti-virus and where you buy hardware and anything else IT related. MSPs can supply software, hardware and any thing else IT related you may need. In some cases they may even interface with a third party software supplier on your behalf if you are facing issues, as part of their support package.
7. Planning and audits
- Managed IT service providers can help you pre-plan your IT expenses up to 18 months in advance. With detailed audits and advice, we can help you decide where you should be investing in your IT infrastructure and making sure it can fit within your ideal timeframe.
Are you looking for managed IT Services? Get in touch with ECS Computers today.